Change your mind? Need a different color or style? We offer easy exchanges and returns within 30 days of your order being shipped so long as your item is in brand new, unused condition with all original tags and packaging. You can choose your own return method or a one time, once per order, cost of return shipping will be deducted from your refund for a pre-paid label (US only).

    • UPS Pre-paid label cost: $25.00
Please review the details below and then submit your return here.

GUIDELINES
  • All items must be returned in unused condition and with original tags and plastic/cotton bag packaging to avoid any restocking fees.
    • Should the item not be returned in its original condition, we reserve the right to charge a 15% restocking fee.
  • Customized? It's yours. Monogrammed items cannot be returned or exchanged. Monogrammed sales are final.
    • Items monogrammed with a hangtag can be returned but the monogram charge is non-refundable.
  • Original shipping charges are non-refundable.
  • Refunds are applied to the original payment method.
  • We reserve the right to refuse the delivery of any return we receive that arrives without a return authorization.
  • If shipping your items back on your own, please insure the package for its full value as we are not responsible for any lost or mishandled returns.
Please allow us 1-3 business days to process your return or exchange.

    LAND Leather reserves the right to modify its exchange and return policy at any time.

    FREQUENT QUESTIONS

    Do you offer free returns & exchanges?
    At this time we do not. You are free to ship the item back how you wish or a one time, once per order, cost of return shipping will be deducted from your refund for a pre-paid label.

    Can I return something I purchased in store?
    Should you wish to return an item that was purchased through one of our valued retailers, please contact the store you made the purchase at directly to set up an exchange or return.

    How do I return a gift?
    You have 30 days from when the gift is shipped to request a return. Gift returns must still meet our standard return qualifications and can be issued in two ways: 1.) As a store credit in the form of an online gift card, or 2.) A refund to the original payment method.

    Is there a Holiday Gift Return Period?
    Products purchased as holiday gifts after November 15th will be eligible for exchange or store credit in the form of a gift card through January 10th. Gift returns must still meet our standard return qualifications.

    What about price adjustments?
    We offer a one-time price adjustment on full price merchandise within 7 days of the date of purchase in the form of a gift card. Marked down and sale merchandise are not eligible for any price adjustments.

    Are there any final sale items?
    All gift cards, special orders, monogrammed merchandise and items marked "Final Sale" are not eligible for return or exchange.