I have owned a Land duffel bag since 1975. It's been everywhere with me and still going strong. And while it now has a well traveled look, it has never needed a repair. My children are grown and now travel, so this year I wanted to give them each a Land duffel to make their own memories with. And I know they will not be disappointed. PS - When I saw the care with which you packaged your product(s) I was truly gratified, as it further demonstrated your commitment quality as you serve your customers.