Ideal gift for men
Update: My first one had a small fault, but the land team immediately resent me another and still allowed me to keep the other free of charge. The new one works. There is an issue with the lock on my key ring. It doesn't close automatically, I have to push it close after opening to put on my pants loop. I've only had it for 3 weeks maybe
We are glad we were able to take care of the issue for you, Cameron! Thanks for being a customer.
In very short time (days) I was contacted and a replacement key ring offered. I was very pleased with the customer service and quick replacement. To make it short my concerns were all addressed. Notably this post is now months after I began using it, therefore I can vouch that it: 1. stands up to daily use 2. maintains its aesthetics over time
Hi Chinelo! We are glad to hear your key chain has met your expectations and that we were able to get you taken care of. We hope to see you back with us soon! - LL Team
Day 1: Excellent craftmanship. Unfortunately there are scratches all over the metallic components which was very disappointing. Certainly alters my mindset of if its new/unused.
Hi Chinelo! We want to apologize that you are unhappy with your key ring. We are sending you a replacement key ring for you at no cost to replace your defective one. All of our hardware is hand cast and hand polished which leaves the occasional chance of a scratch or blemish on the metal. Thanks for your understanding and for being a LAND Lover!
Came very well packaged exactly what I ordered but some how it looks like it’s been used already with a couple scratches but relatively a good item