We design our products to be a lifetime investment, which is why we source only the highest quality leather, YKK & EKA branded zippers, custom and one-of-a-kind water-proof linings, high strength stitching, hand poured, sand cast brass hardware, the best artisans available and back our goods with a Limited Lifetime Guarantee against any and all manufacturing defects. Each hide is carefully inspected, each material tested and each item is designed and manufactured with you in mind. We promised ourselves 50 years ago we wouldn't cut corners and today that's a promise we continue to uphold. Our loyal customers have come to expect beautifully crafted leather products that last, and we continue to stand behind each and every product produced and sold around the world.
Our guarantee applies to product materials and workmanship under responsible use and does not cover normal wear and tear, misuse or accidental damage of your item. Your LAND Leather good is made out of 100% authentic full and top grain leather. It is a natural, durable, and flexible material that has been used for thousands of years due to it's longevity and strength. You can expect some natural and unique characteristics such as creases, variations in color, and/or small scars. These are not considered manufacturing defects and we feel as these unique characteristics only help in telling the story of your beautiful leather good. If the product you purchased for some reason doesn't live up to our promise of high quality craftsmanship, please contact us.
Should you have a warranty-related claim, please register your item, fill out our repair form and send us your damaged product. You pay for shipping and we'll handle the shipping back to you within the United States. For quality control reasons, our leather goods are repaired by the same artisans that produce them at our factories in Colombia. We have made great strides in lowering our repair times but the logistical aspect does still play a role. Please allow us 6-8 weeks to repair your leather good.
Should your item fall outside of our lifetime guarantee conditions, we are more than happy to repair your LAND Leather good with fixed costs starting at $40.
Exclusions include all shoes, hats, jewelry, home & office goods and phone cases. If you are in need of having your item repaired, please register your item and then fill out the repair form below. Customers are responsible for shipping to our offices.
Each repair includes a complimentary cleaning & conditioning. Please contact us at +1 (305) 594-2260 or at firstname.lastname@example.org for more information on our lifetime guarantee.
Looking to have your item clean and conditioned but don't want to do it yourself? We'll handle it for you!
Well made and great size.
Good quality and long lasting product. More options for kids bags needed.
I bought this item for my boyfriend for his birthday and he LOVED it. Bag well made and material very strong. Thanks LAND you're doing a great job
Your products are awesome. The people receiving them will love them as much as I do.
Absolutely outstanding product and customer service as always
this bag is the best crossover bag. big enough to hold a lot and goes with your fit.
BEING FROM THE BAHAMAS, LAND IS A SIGNTURE BRAND. WE LOVE LAND AND WILL CONTINUE TO BUY.
This passport holder is exactly what I was looking for. I wanted a case that would hold my passport, but also allow easy visibility to my vaccination card. It’s made of high quality, soft leather. When I opened the box, my wife immediately wanted one!
I adore this bag, the design is great and I love the many pockets, its smaller than I thought, never the less I love it anyway
The quality of this bag is superior to all the other brand names out there at a fraction of the price. I look forward to many many years of rocking this bag. Outstanding!!
No complaints. Amazing service. Great packaging. My boyfriend loves this bag. I definitely recommend it
Great bag. Lots of space. Nice for everyday use.
Gorgeous colour and very functional
I received my second land product today. Santa Fe collection.
The packaging was perfect!
The quality is amazing!
I will shop again!