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Our products are backed by our Lifetime Guarantee. We don't offer this as a sales gimmich but instead as a promise that your leather good will last a lifetime if properly cared for. Our guarantee applies to product materials and workmanship under responsible use and do not cover normal wear and tear, misuse or accidental damage of your item. Our leather is a natural material, therefore you can expect some natural and unique characteristics such as creases, variations in color, and/or small scars. These are not considered manufacturing defects and we feel as these unique characteristics only help in telling the story of your beautiful leather good.

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Delivery times are approximate. Saturdays, Sundays and holidays are not considered Business Days. Please allow 24-48 hours for your order to ship. Weekend orders will be shipped within 24-48 hours starting the following working day. If your order is placed over a holiday weekend, it will ship within 24-48 hours beginning the following working day. Please allow an additional 24 hours for embossed and customized items. Kindly note that even with expedited shipping, your order may take 24-48 hours to be processed and shipped. 

To estimate the time it will take your order to arrive, please allow 24-48 hours to process your order, in addition to the time indicated by your selected shipping method (i.e. Overnight, Express, Standard Shipping or Free Shipping).

We are not responsible for unanticipated carrier delays.

Want to learn more about our free shipping options for domestic and international orders?

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