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RETURNS & EXCHANGES

Change your mind? Need a different color or style? We offer free exchanges and accept returns within 30 days of your order being shipped. So long as your item is in brand new, unused condition with all original tags and packaging, we can set you up for a return or exchange, minus any original shipping charges. Currently, we do not offer free returns. Customers can be supplied a prepaid shipping label which will have a cost of $20.00 deducted from their refund amount (US only) or they can opt to purchase their own return shipping service. Please insure the package for its full value as we are not responsible for any lost or mishandled returns.

Please review the details below and then submit your return here.
GUIDELINES
  • Merchandise must not show any sign of being worn and be sent back in original condition with original tags intact and in its original packaging. 
    • Should the item not be returned in its original condition, we reserve the right to charge a 15% restocking fee.
  • Please note: Exchanges are handled as returns and you will need to place an order for the item you wish to receive instead.
  • Customized? It's yours. Monogrammed items cannot be returned or exchanged. Monogrammed sales are final.
    • After approval, item must be returned within 15 days to remain eligible.
    • Original shipping charges are non-refundable.
    • Refunds are applied to the original payment method.
    • We reserve the right to refuse the delivery of any return we receive that arrives without a return authorization.
    Please allow us 2-3 business days to process your return or exchange.

      LAND Leather reserves the right to modify its exchange and return policy at any time.